IR Italiana Riprografia is a leading company in Italy and Europe in the distribution of consumables and spare parts for photocopiers, fax machines, printers, multifunction machines and office stationary items.
Through direct subsidiaries, IR distributes in Italy and Germany, reaches Spain and Portugal with two distributors and directly serves numerous partners in the rest of Europe, the Middle East and Africa.
The IR Italiana Riprografia catalogue contains over 26,000 products, including original and compatible toners, developers, spare parts, photoconductors, laser cartridges, inkjet printheads and office supplies. Its range includes original products from all of the major brands on the market and top-of-the-line compatible products. It also places a particular focus on remanufactured products under the Graphic-Jet brand name, whose “Made in Italy” range of remanufactured ink cartridges are affordable, efficient and environmentally friendly.
IR also distributes in Italy hardware such as printers, multifunction machines and calculators, as well as computer accessories and cleaning products.
The company structure and management can guarantee the highest degree of expertise regarding these products and their latest innovations, thanks to over 40 years of market experience in Italy and around Europe.
IR is able to offer its services as a partner and as a reliable supplier, thanks to its:
- Vast, comprehensive catalogue: with over 26,000 items for all brands and product types.
- Guaranteed Quality: control laboratories and carefully chosen suppliers, always among the best in the market.
- Value for money: top-quality products at competitive prices, guaranteed by long-term relationships with parent companies and international actors, for both original and compatible or remanufactured products.
- Efficient logistics and stock availability: over 90% product availability, with delivery usually within 24 hours in Italy and optional drop shipments; these are some of the main services provided by IR. For more information, please visit the Warehouse section.
- Sales network: market specialists cover all of Italy and Europe, putting their professionalism and expertise at the customers’ disposal. IR also has telemarketing and customer service departments with dedicated offices to the Italian market and other specific foreign markets, with native-speaker staff.
- Certified management system:
- ISO 9001:2015 quality management system certification
- ISO 14001:2015 environmental management system certification
- ISO 45001:2018 occupational health and safety management system certification
- ISO 19752 and ISO 19798 method for measuring cartridge toner yields according to ISO standards
- ISO 14021:2016 self-declared environmental and third-party certified claims for laser cartridge refurbishment
- STMC international method for evaluating laser cartridge quality and yield
- Technical department: IR has staff dedicated to the resolution of the technical issues that can commonly occur when using office machinery.
- Toner and remanufactured laser-printer cartridge production: IR, thanks to its Graphic-Jet brand, is a leader in the production and distribution of remanufactured and compatible printer products. For more information, please visit the Production section.
IR Italiana Riprografia pays the utmost attention to complying with all legislation laid down by the European control system for the import of dangerous chemicals (REACH). All of its products come with the relative Safety Data Sheets in Italian and in other EU languages. For more information on the REACH regulation and on other certifications, please visit the CERTIFICATIONS section.