For a distributor, the warehouse is the beating heart of the company. Over the years, the company has therefore invested heavily in logistics, thanks partly to the steady increase in work volume.
Alongside its continuous expansion of warehouse space, IR has focused on the three main phases of the flow of goods: receiving, picking and packaging products before they are shipped.
Thanks to the use of machinery and specific warehouse management software, IR has managed to improve its logistics performance in all respects, without losing the flexibility required to meet the customer's needs.
Over 90% availability, shipping within 24 hours in Italy and 48-72 hours in other European countries, and minimized errors thanks to double inspections, these are just a few of the main results achieved thanks to the continuous investment and thorough monitoring put in place by the company.
Another service provided by IR is drop shipment, direct delivery to the end user for the retailer.
The Spanish and Portuguese market is served by the local warehouses of DSO and Office 24. By understanding the customer's needs and by adopting the latest distribution tools, DSO and Office 24 have reached the top of their relevant market.
German supplies come from Italy, but there is also a support warehouse in Germany to make the service even faster and more efficient. All the rest of Europe and any non-European areas are served by the central warehouse near Reggio Emilia.